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In your control panel within the SUPPORT CENTER link, you can MAKE A TICKET. This is a support ticket that is automatically submitted to our system for our support team to pick up, assign and solve. When you select to MAKE A TICKET, you see this screen: |
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You simply complete this form. By
default you will receive e-mail confirmations when the status of your
request changes. This way you do not have to login to control panel to
check the status of your request You can de-select this option if you
do not want to receive the e-mail notifications by selecting the "disable e-mail confirmation" checkbox.
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